PRODUCT RETURNS
RETURN & EXCHANGE POLICY
Last Updated: May 18, 2025
Thank you for shopping at https://www.premiumbeachtowel.com!
If you are not fully satisfied with your purchase, we encourage you to review the following Return and Exchange Policy. These terms apply to any product you purchase from us.
INTERPRETATION AND DEFINITIONS
Interpretation
Words with capitalized initial letters have specific meanings as defined below. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
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Goods: Products listed and sold through the Service.
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Orders: A request submitted by you to purchase Goods from us.
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Service: Refers to the Website.
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Website: https://www.premiumbeachtowel.com
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You: The individual using the Service, or the entity on whose behalf the Service is accessed.
GENERAL RETURN POLICY
We want you to be satisfied with your purchase. If you're not, you can return the product for a refund or exchange, subject to the conditions below.
Products purchased from physical stores cannot be returned. All online purchases are eligible for return if the return conditions are met.
You are responsible for returning the item following our return shipping instructions. Once your return is approved, we may provide a return shipping label. If you're shipping via your own carrier, please send the item to the following address: [Insert Return Address]. Be sure to include the return slip in the package.
REFUND POLICY
To qualify for a refund, returned goods must be sent back within 30 days of purchase. Refunds will not be issued if the product is damaged or if the return is initiated after the 30-day period.
Refund eligibility conditions:
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Item must be in its original packaging
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Item must be unused and undamaged
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All original tags (if applicable) must be included
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Receipt or proof of purchase must be provided
Once your returned item is received, our team will inspect it. If approved, your refund will be issued to your bank account, and the following details will be required:
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Full Name
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IBAN Number
EXCHANGE POLICY
Products can be exchanged for a different size or color if available. Exchanges must be requested within 30 days of the original purchase. Requests after this period will not be processed.
Conditions for an exchange:
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Item must be in original packaging
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Item must be unused and undamaged
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Original tags (if applicable) must be attached
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Receipt or proof of purchase is required
You must return the product for inspection before the replacement is processed.
Exchanges are allowed once per item, provided all conditions are met.
If the new item has a higher price, the price difference must be paid. If the exchanged item has a lower value, the difference will be refunded as store credit.
You will receive email updates regarding the status of your return, provided we have your contact information.
To submit a request, please use our online Product Returns form.